Shipping & Returns

At MegaWatch, we offer premium worldwide delivery services to ensure your customized timepiece reaches you in perfect condition.

1. Insured Worldwide Shipping

We provide complimentary, fully-insured delivery via DHL Express or FedEx on all watch orders. Every package is tracked, requires a direct signature upon delivery, and is packed in a protective, presentation-ready case.

2. Returns and Exchanges

If you are not completely satisfied with your purchase, you may return the timepiece in its original, unworn condition within 14 days of delivery for a full refund or exchange. Custom engraved or specially bespoke timepieces are subject to customized evaluation.

3. Return Process

To initiate a return, contact our customer support concierge to request a secure prepaid shipping label. Pack your watch securely, including all original certificates, tags, and documentation.